Learning
Inspiration
Leadership
Our highly interactive and engaging training are conducted all over the UK.
Additionally, we offer PBS General Services courses in line with Restraint Reduction Network (2019) standards,
and fulfil every GSA (General Services Association) requirements.
3-Day Prevention and Management of Violence and Aggression (PMVA) Course
This course aims to help you manage the risk of violence in the workplace by equipping you to minimise and mitigate the threat of physical assault.
You will be given the knowledge of the law, and use of force in addition to other skills. This will enable you recognise, prevent and deescalate difficult situations.
The Theory Component
Diversity
Legal framework
PANEL Principle
Relational security
Human Right Approach
Post-incident procedures
Factors influencing personal safety
Principles of behavioural support planning
Verbal / non-verbal de-escalation strategies
Factors influencing challenging behaviour and conflict
Current local and national guidance relating to the management of challenging behaviour and aggression
Physical Disengagement Skill
Warm Up
Kicks (blocking)
Muscle Memory
Parallel Wrist Grab
Diagonal Wrist Grab
Parallel Wrist Grab Assisted
Ponytail / Collar from Behind
Diagonal Wrist Grab Assisted
One Handed Hair Grab (front)
2 Handed Grab to Both Wrists
2 Handed Clothing Grab (front)
One Handed Hair Grab (behind)
Mothers Grip (one and two hands)
Straight Punch (contact and avoid)
(2 Handed Hair Grab (front)) What If
(2 Handed Hair Grab (behind)) What If
2 Handed Grab to Single Wrist Assisted
2 Handed Grab to Single Wrist Assisted
Round House Punch (contact and avoid)
One Handed Clothing Grab (front) Wrists
One Handed Clothing Grab (front) Forearms
Prevention and Management of Violence
and Aggression (PMVA)
Refresher Course.
3-day initial course for starters and/or
based on organisational needs.
You may have already completed a full physical intervention course, an annual refresher courses however, ensures that you and your staff are utilising these skills correctly and efficiently.
It should be noted that Restrain Reduction Network training standards (2019) mandates that you refreshers are done annually by professionals who have done the initial courses.
PSTS/CONFLICT RESOLUTION/BREAKAWAY TECHNIQUES
By giving you knowledge of the law and use of force in addition to other skills to help you recognise, prevent and deescalate difficult situations; this course aims to help you manage the risk of violence in the workplace.
Equipping you to minimise and mitigate the threat of physical assault.
The Theory Component
Diversity
Legal framework
PANEL Principle
Relational security
Human Right Approach
Post-incident procedures
Factors influencing personal safety
Principles of behavioural support planning
Verbal / non-verbal de-escalation strategies
Factors influencing challenging behaviour and conflict
Current local and national guidance relating to the management of challenging behaviour and aggression
Physical Disengagement Skill
Breakaway techniques.
Warm Up
Muscle Memory
Parallel Wrist Grab
Parallel Wrist Grab Assisted
Diagonal Wrist Grab
Diagonal Wrist Grab Assisted
2 Handed Grab to Single Wrist Assisted
2 Handed Grab to Both Wrists
Mothers Grip (one and two hands)
One Handed Clothing Grab (front) Wrists
One Handed Clothing Grab (front) Forearms
2 Handed Clothing Grab (front)
One Handed Hair Grab (front)
(2 Handed Hair Grab (front)) What If
One Handed Hair Grab (behind)
(2 Handed Hair Grab (behind)) What If
Ponytail / Collar from Behind
Round House Punch (contact and avoid)
Straight Punch (contact and avoid)
Kicks (blocking)
Restraint, Safe Holds and Escorting
We only offer the physical intervention training that is appropriate for your needs. We aim to ensure that participants are able to be part of a safe and therapeutic intervention team.
This course includes legal and ethical issues surrounding the use of force so you're informed of what is and is not appropriate in each situation.
In addition to teaching you and your staff how to effectively communicate while using physical intervention and how to effectively work as a team while using these techniques, we also make sure you're able to exhaust all non physical options first.
Ranging from deescalation strategies, how to behave in ways that reduce challenging behaviour to teaching cultural awareness and risks associated, we teach everything you need to know to ensure you're creating a safe environment for all involved.
Depending on your organisational needs, we can offer different course lengths tailoring each course specifically for you and your staff. Although we take these courses incredibly seriously, we also offer a friendly approach.
The Theory Component
Personal safety
Use of seclusion
Relational security
Trauma informed care
Post-incident procedures
Service user perspective
Legal and ethical framework
Physical / Psychological risk assessment
Verbal / non-verbal de-escalation strategies
Health risks associated with the use of physical restraint
The identification of roles within a restrictive intervention
A person centred approach to reducing restrictive practices
Restraint reduction theory & alternatives to physical restraint
Current local and national guidance relating to the management of
Challenging behavior and aggression.
Restrictive Intervention (Physical Engagement)
Warm Up
Forearm Hold
Figure of Four
Thumb in Palm
Doorways 2 Staff
Finger and Thumb
Seated De-escalation
Arm Wrap Front (2 & 3 Staff)
Arm Wrap Behind (2 & 3 Staff)
Friendly Come Along Stage One
Friendly Come Along Stage Two
Friendly Come Along (no contact)
Present the Head (hand and shoulder)
SUPINE
Elevated Rest
Floor De-escalation
Turning In to Supine Hold
Take Down to Floor 2 Staff
Take Down to Floor 3 Staff (role of head person)
PRONE
Doorways 3 Staff
Role of Head Person
Upper RP to Lower RP
Turning Prone to Supine
Turning Supine to Prone
Leg Hold and Removing Leg Hold
Turning- Role of Head and Leg Person
Seclusion – Leaving via the head / Kneeling
Take Down to Floor 3 Staff (role of head person)
Train The Trainer (GSA Tutor Course)
This course aims to equip and enable participants (from diverse backgrounds - Independent Organisations, NHS Trusts and Hospitals, Social Service Departments, Community Health Authorities and other sponsoring agents) to be self-supporting in the provision of General Services’ PMVA training, for their staff.
Subject to any quality control, updating where needed, and following agreement with management and tutors.
Participants will complete a nationally recognised fifteen-day intensive tutor’s course for the teaching of techniques relating to the recognition, prevention and therapeutic management of violence and aggression.
This course is recognised, regulated and validated by the General Services Association (GSA).
COURSE CONTENT: Participants will cover all theoretical aspects related to PMVA in line with national best practice guidance from NICE, the DH, RCP and NHS Protect.
The 10 required learning outcomes from the initial NHS/SMS/PSTS document will be covered.
A comprehensive physical skill set incorporating a hierarchical approach to structured physical interventions and team planned approaches, including Breakaway Techniques.
Upon qualifying, participants will have a comprehensive tutor’s pack as well as a structured, safe, competent and confident approach to teaching PMVA within their workplace.
CSTF Mandatory Training
Yearly refresher course for
all healthcare professionals.
​Yearly refresher course for all health care professionals
This hybrid based training day includes the essential practical elements of People Moving and Handling and Resuscitation.
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CSTF Infection Prevention & Control Levels 1 and 2
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CSTF Information Governance & Data Security - Inclusive of Counter Fraud + GDPR
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CSTF Fire Safety
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CSTF Health, Safety & Welfare
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CSTF Equality, Diversity & Human Rights
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CSTF Preventing Radicalisation
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CSTF NHS Conflict Resolution - Inclusive of Complaints Handling + Lone Working
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CSTF Safeguarding Adults Level 1 and 2 - Inclusive of Learning Disability & Autism Awareness, Mental Health & Mental Capacity Act
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CSTF Safeguarding Children Level 1 and 2
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CSTF Moving & Handling Level 1 and 2
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CSTF Resuscitation Level 1 - Inclusive of Anaphylaxis
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CSTF Resuscitation Level 2 - Adult Basic Life SupporT
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CSTF Resuscitation - Level 2 - Paediatric Basic Life Support
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CSTF Resuscitation - Level 2 - New-born Basic Life Support